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B1 · Intermediate

📞 Croatian Phone & appointments الهاتف والمواعيد

Make calls, leave messages and arrange or cancel appointments. In Croatian this topic is called Telefon i termini. Below are 20 words and phrases with pronunciation, English and Arabic meanings, and a real example sentence for each. Tap ▶ to hear them.

Phone calls and appointments are hard in a new language because you cannot see the other person. These words and set phrases make calls and paperwork much easier.

nazvati
Pronunciation: NAH-zvah-tee
to call (by phone)
verb
يتصل
Mogu li vas nazvati sutra?
Can I call you tomorrow?
هل يمكنني الاتصال بك غدًا؟
javiti se
Pronunciation: YAH-vee-tee seh
to get in touch / to answer
verb
يتواصل / يرد
Javit ću se čim stignem.
I will get in touch as soon as I arrive.
سأتواصل معك فور وصولي.
poruka
Pronunciation: POH-roo-kah
message
noun
رسالة
Ostavite poruku nakon signala.
Leave a message after the tone.
اتركوا رسالة بعد الإشارة.
broj
Pronunciation: brohy
number
noun
رقم
Koji je vaš broj telefona?
What is your phone number?
ما رقم هاتفك؟
zauzeto
Pronunciation: zah-OO-zeh-toh
busy / engaged
adjective
مشغول
Stalno je zauzeto, probajte kasnije.
It is constantly busy, try later.
الخط مشغول باستمرار، حاولوا لاحقًا.
poziv
Pronunciation: POH-zeev
call
noun
مكالمة
Imam propušteni poziv.
I have a missed call.
لدي مكالمة فائتة.
termin
Pronunciation: TEHR-meen
appointment
noun
موعد
Imam termin kod zubara u dva.
I have a dentist appointment at two.
لدي موعد عند طبيب الأسنان في الثانية.
dogovoriti
Pronunciation: doh-goh-VOH-ree-tee
to arrange / agree
verb
يرتّب / يتفق
Možemo li dogovoriti sastanak?
Can we arrange a meeting?
هل يمكننا ترتيب اجتماع؟
otkazati
Pronunciation: oht-KAH-zah-tee
to cancel
verb
يلغي
Moram otkazati termin.
I have to cancel the appointment.
يجب أن ألغي الموعد.
potvrditi
Pronunciation: poht-VR-dee-tee
to confirm
verb
يؤكد
Molim vas, potvrdite termin porukom.
Please confirm the appointment by message.
من فضلكم، أكّدوا الموعد برسالة.
kasniti
Pronunciation: KAHS-nee-tee
to be late
verb
يتأخر
Oprostite, malo ću kasniti.
Sorry, I will be a little late.
عذرًا، سأتأخر قليلًا.
hitno
Pronunciation: HEET-noh
urgent / urgently
adverb
عاجل
Nazovite me, hitno je.
Call me, it is urgent.
اتصلوا بي، الأمر عاجل.
e-pošta
Pronunciation: EH-posh-tah
email
noun
بريد إلكتروني
Poslat ću vam sve e-poštom.
I will send you everything by email.
سأرسل لكم كل شيء بالبريد الإلكتروني.
kasnije
Pronunciation: KAHS-nee-yeh
later
adverb
لاحقًا
Nazvat ću vas kasnije.
I will call you later.
سأتصل بك لاحقًا.
slobodan
Pronunciation: SLOH-boh-dahn
free / available
adjective
متاح / حر
Jeste li slobodni u utorak?
Are you free on Tuesday?
هل أنتم متاحون يوم الثلاثاء؟
obrazac
Pronunciation: OH-brah-zahts
form
noun
استمارة
Ispunite ovaj obrazac.
Fill in this form.
املأ هذه الاستمارة.
potpis
Pronunciation: POHT-pees
signature
noun
توقيع
Ovdje treba vaš potpis.
Your signature is needed here.
توقيعك مطلوب هنا.
osobna iskaznica
Pronunciation: OH-sohb-nah EES-kahz-nee-tsah
ID card
noun
بطاقة الهوية
Osobna iskaznica je u novčaniku.
The ID card is in the wallet.
بطاقة الهوية في المحفظة.
ispuniti
Pronunciation: ees-POO-nee-tee
to fill in
verb
يملأ
Morate ispuniti obrazac.
You have to fill in the form.
يجب أن تملأ الاستمارة.
šalter
Pronunciation: SHAHL-tehr
service counter
noun
شباك الخدمة
Idite na šalter broj tri.
Go to counter number three.
اذهب إلى الشباك رقم ثلاثة.

How to use these words

  • People answer the phone with Halo? or Molim?; to explain why you are calling say Zovem u vezi…, I am calling about…
  • A termin is an appointment or time slot: Trebam termin kod liječnika, I need a doctor’s appointment.
  • Potvrditi is to confirm, otkazati to cancel, dogovoriti to arrange.

A little culture

At offices you will often take a number and wait for your šalter, the service counter. Bring your osobna iskaznica or passport, because almost every form asks for it.

Common mistakes

  • Reading termin as a school term. In Croatian it means an appointment.
  • Confusing potvrditi (confirm) and otkazati (cancel) when rearranging a visit.

Quick quiz: phone & appointments

“Termin” means…

“To cancel” is…

How do people usually answer the phone?

Practise these 20 phrases

Reading a list is a start. To remember these words you need to use them: Malingo turns this topic into 5 short lessons with listening, speaking, matching and translation exercises, and reminds you to review words before you forget them.

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