Delete your Malingo account or data

Last updated: 18 September 2026

This page explains how to delete your account, or only some of your data, from Malingo (the Croatian-learning app at malingoapp.com, published by Malik Al Khrissat). It applies to the website and to the Malingo app on Google Play.

Delete your whole account

  1. Send an email to [email protected] with the subject “Delete my Malingo account”.
  2. Send it from the email address you use to log in, so we can confirm the account is yours. If you no longer have access to that address, tell us and we will verify you another way.
  3. We delete the account within 30 days and confirm by email. Deletion is permanent and cannot be undone.

What is deleted

  • Your profile: name, email address, password, age, country, native language, profile picture and settings.
  • All learning data: lesson progress, XP, streaks, hearts, gems, achievements, vocabulary reviews and daily activity.
  • Your entries on the country and global rankings.
  • Your login sessions.

What is kept, and for how long

  • If you bought Malingo Plus, our payment provider Paddle keeps the invoice and payment records required by tax and accounting law (typically up to 10 years). They no longer link to an active account.
  • Server logs that may contain your IP address are kept for a short period for security purposes and then deleted automatically.
  • Backups containing your data are overwritten within 30 days of deletion.

Delete only some data, without closing the account

  • Profile picture: open Profile in the app and tap Remove photo.
  • Rankings: open Settings and switch off Show me on rankings; your name and picture disappear from all leaderboards.
  • Learning progress, name, age or country: email [email protected] and say which data you want removed; we handle it within 30 days.

Questions

Malik Al Khrissat
[email protected]
See also our Privacy Policy.